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Blacklisting

Managing a do-not-contact list at the agency level is essential for maintaining a strong sender reputation across all client accounts. Agencies can blacklist both domains and individual email addresses, ensuring that all client accounts under the agency respect the same exclusion rules. This prevents unwanted outreach across multiple campaigns.

Blacklisting emails​

Blacklisting an email address prevents any campaign from contacting that specific prospect across all client accounts within the agency. You can add, retrieve, and remove blacklisted emails via the API.

Blacklisting domains​

You can also blacklist entire domains or domains matching a specific pattern.

Use % as a wildcard, similar to the regex pattern .*:

  • domain% covers domain-a.com, domain-b.org, etc.
  • %domain%.% covers getdomainnow.io, trydomainfree.com, etc.